HMT's Customer Support Program"Adds Value" To Every Purchase

ISO 9001 Certified - International Quality
Assurance Standard

Hot Melt Technologies understands the importance of after-the-sale service to you and other customers. As a result, we've taken a leadership role within the industry in introducing plans that can increase your satisfaction:

HMT's Exclusive NXP® (New Exchange Programs)

If an HMT component shows sign of wearing out, call us and we'll send you a new one. When the new one arrives, you install it and then send the old component back to us. The net result is no rebuilds and no downtime.

DFS™ Repair & Assembly Kits

Because all hot melt materials degrade, quick-change serviceability is a must for most operations. The solution is our DFS™ (Designed For Serviceability) Repair & Assembly Kits. Available for immediate shipment, they are the surest way we know to minimize downtime.

Complete Repair And Refurbish Services

On occasion, a pump, hose or gun may need repair and you may not want to do it yourself. Simply send it back to HMT. Our technicians will evaluate the returned item and call you with a repair, refurbish or exchange cost.

Expert Customer And Technical Assistance

With our certified Adhesives Test Lab, we can determine the right hot melt for your application. In our Process Evaluation Lab, we can simulate your application to measure output, usage and melt-rate requirements. We can also recommend the hot melt equipment you need to achieve peak productivity.

And from our regional sales offices across the U.S. along with our network of dealers and distributors, you can be assured of an immediate and courteous response to all your needs.